Outreach Coordinator (Medicare & Commercial)

Remote

Full Time

Entry Level

Outreach Coordinator ( Medicare & Commercial)

Location: New Jersey (Field-Based)

Experience Level: Entry to Mid-Level

Reports to: Director of Business Development (Medicare)

The Role

The Medicare Outreach Coordinator serves as the primary community ambassador for You Are Accountable across New Jersey. You will be responsible for identifying and building relationships with organizations and individuals who serve the Medicare-eligible and commercial population. Your goal is to drive awareness and high-quality referrals to our virtual peer-coaching and care coordination and accountability - testing platform, ensuring those in recovery have the accountability and support they need.

Key Responsibilities

Community Engagement: Identify and conduct daily outreach to senior centers, local recovery community organizations (RCOs), faith-based groups, and community health centers, treatment facilities, and individual providers.
Referral Generation: Actively drive referrals by educating community partners on the benefits of our "peer coaching + care coordination and accountability - testing platform" model for the older adult population.
Organization & Advocacy: Represent You Are Accountable at local community events, health fairs, regional conferences and senior advocacy meetings.
Communication & Sales: Deliver persuasive presentations to both groups and individuals, explaining our services in a clear, empathetic, and professional manner.
CRM Management: Utilize our CRM (Customer Relationship Management) system to track outreach activities, manage follow-ups, and report on referral progress.
Cross-Functional Support: Work closely with the Director to align local community efforts with broader regional sales goals.

Qualifications

Education: Bachelor’s degree required (Human Services, Social Work, Communications, or Business preferred).
Clinical Awareness: A solid understanding of Substance Use Disorder (SUD), the treatment continuum, and the unique challenges of the recovery journey.
Population: Familiar with addiction treatment and recovery
Skills: * Exceptional interpersonal and verbal communication skills.
- Strong organizational habits and the ability to work independently in the field.
- Demonstrated sales or outreach skills (closing the "ask" for a referral).
Technical: Experience with CRM software and basic office productivity tools.

Requirements: A valid driver’s license and reliable transportation for travel throughout the New Jersey territory.

What We Offer:

The opportunity to work with sober people, in a healthy environment, while changing the way substance use disorders are treated!

Health Benefits
401k With Match
Compensation range: $55-75k
This is a remote position.

You Are Accountable, Inc. provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Inclusive of minority and disadvantaged groups
LGBTQ+ friendly workplace
Age-inclusive
Paid time off

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Do you have a Bachelor’s degree and a valid driver’s license with reliable transportation for travel throughout New Jersey?

Describe your experience or interest in working with the older adult (Medicare) population and individuals in recovery from Substance Use Disorder.*

In a typical week of field outreach, how many face-to-face meetings or "Lunch and Learns" are you comfortable conducting to drive referrals?*

How do you approach a community partner (like a Senior Center) who is skeptical about virtual peer-coaching for their members?*

Have you used a CRM or similar database to track your daily outreach activities and follow-ups before?*

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